What Do You Do Here: Hilaree Freml

It’s often said that nothing happens in the car business until you sell a car. And the vast majority of those transactions don’t happen until the customer secures the financing to either purchase or lease a vehicle.
 
That’s where Hilaree Freml steps in. As the operations manager in Toyota Financial Services’ Dealer Sales and Service Office in Baltimore, she manages a team that reviews and weighs in on customer credit applications submitted by Toyota dealers.
 
To learn more about this crucial step in the process and, more specifically, one of the key people behind it, you’ll want to view this video.
 
Along the way, you’ll also discover the answer to this cryptic question: “Who is Fritz?”
 
Watch and learn.